Introducing Pre-Arrival Navigation: turn by turn directions inside MyChart, Outlook and email, sent before visitors arrive.
RouteMe

Airlines

Every passenger finds their gate, with confidence

Book a demoRead the Avianca story
Avianca

Booking to boarding, seamlessly guided

RouteMe lives inside your app, your emails and your boarding passes.

Native integration

Passengers open RouteMe from the airline app. No new download, no separate login.

Pre-trip planning

Parking, terminal maps and entrances weeks before the flight.

Launch onsite

Start from a boarding pass email link or a RouteMe Touch kiosk.

Instant gate change alerts

New directions are pushed the moment a gate changes.

Live connection monitoring

Time to gate warnings for tight connections.

Works offline

Routes are cached for secure areas and dead zones.

Step free routes

Lifts and ramps instead of stairs and escalators, chosen automatically.

Screen reader support

VoiceOver friendly guidance for travelers with low vision.

Extra time when needed

Longer time estimates for travelers who need more time between gates.

Passenger journeys in real-world scenarios

Listen to RouteMe guide Avianca passengers from booking to boarding.

¿A qué hora debo salir para mi vuelo de las 7?

Explore the airport

A passenger opens the Avianca app the night before an early flight.

Welcome, Grace. Your wheelchair assistance is waiting at the gate.

Assistance on arrival

A traveler who needs extra time connects in Bogotá.

Mateo, your flight to Lima now departs from a new gate.

Gate change alert

A gate moves while a passenger is in the lounge.

Built for every passenger

1 in 6People worldwide live with a significant disability, according to the WHO
22Languages, automatically
0App downloads required
15,000Avianca app passengers every month

Airports built for everyone. Navigation that proves it.

Every passenger gets a route built around their needs, not the default path.

  • Wheelchair friendly routes that prioritize lifts and ramps
  • Screen reader compatible guidance
  • Step free stroller and mobility aid paths
  • Extended time estimates between connections
  • Audio cues at RouteMe Touch kiosks
  • Language independent visual directions

Built to pass your security review

Hosted on AWS, protected by AWS WAF, MFA on every admin login, and no app or account required from your visitors.

Ready to guide every passenger?

See how RouteMe transforms the airport experience from check in to gate, for every traveler.

Book a demo