Every passenger finds their gate — with confidence.
RouteMe gives Avianca travelers turn-by-turn airport navigation from check-in to gate, with full accessibility routing built in so every passenger — regardless of ability — moves through the terminal with ease.
RouteMe partners with Avianca to transform airport navigation
We've teamed up with Avianca's accessibility team to guide passengers through airports and before they arrive. From real-time navigation to inclusive routing, every Avianca traveler gets a journey built around their needs — from check-in to gate.
Read the use caseBooking to boarding, seamlessly guided.
RouteMe integrates directly into the Avianca app so navigation starts from the booking confirmation and continues all the way to the gate.
Native integration in Avianca app
Passengers access RouteMe directly from the Avianca app — no new download, no separate login, just seamless navigation from their trusted airline.
Pre-trip planning weeks before departure
Passengers see parking options, terminal maps, and entrance recommendations weeks before their flight — so they arrive confident and on time.
Instant gate change alerts
When Avianca updates a gate assignment, RouteMe pushes real-time notifications with new directions — passengers get there without panic or confusion.
Live connection monitoring
Connecting passengers get real-time alerts about their connection status and time-to-gate warnings if they're running tight on a tight connection.
Wheelchair-accessible terminal routes
RouteMe automatically prioritizes ramps, accessible elevators, and wide corridors for passengers with mobility needs — because every passenger deserves equal access.
Multilingual guidance with voice support
Turn-by-turn directions in 10+ languages with optional voice guidance ensure every passenger can navigate independently, regardless of language or vision ability.
Navigation works offline
Routes are cached locally so navigation continues seamlessly even in areas with poor cell signal — underground terminals, basements, secure areas.
No data required after download
Passengers can download their route before losing cell signal in the airport, ensuring continuous guidance from curb to gate without connectivity concerns.
Navigation that starts before passengers land
Open Avianca app and tap "explore airport"
Users open the Avianca mobile app and tap the "explore airport" option to launch RouteMe navigation directly from the app they already use.
OR launch navigation onsite at airport
Users arriving at the airport can launch navigation directly from a link in their boarding pass email or from RouteMe Touch kiosks without needing the app.
Select their destination
Users select their gate, baggage claim, lounge, or any destination within the terminal — RouteMe instantly calculates the best route.
Navigate with the best navigation system
Turn-by-turn guidance leads passengers from their current location to their destination with real-time gate updates, voice guidance, and offline capability.
Ready to guide every Avianca passenger?
See how RouteMe transforms the airport experience from check-in to gate — for every traveler.