Introducing Pre-Arrival Navigation: turn by turn directions inside MyChart, Outlook and email, sent before visitors arrive.
RouteMe

Trust and reliability

Secure, accessible wayfinding built for
hospitals, airports and airlines

Encrypted

Security and compliance

Healthcare and aviation teams trust RouteMe with their visitors. We hold our platform to the same standard they hold theirs.

Hosted on AWS

RouteMe production runs on Amazon Web Services in the US East region, on infrastructure built for regulated industries.

Protected at the edge

AWS Web Application Firewall screens every request to production and blocks malicious traffic before it reaches the platform.

Locked down admin access

Every RouteMe Pro admin login requires multi factor authentication with an authenticator app.

Example firewall activity
GET /route/gate-a1Allowed
POST /admin/login, no MFABlocked
SQL injection patternBlocked
GET /route/clinic-3bAllowed

Privacy by design

The safest data is data you never collect. RouteMe guides people without asking who they are.

No app, no account

Visitors open a route from a link or QR code in any mobile browser. There is nothing to install and no login to create.

No tracking hardware

RouteMe does not rely on beacons or ultra wideband tags, so there is no new hardware on your network to secure or maintain.

Built alongside Epic

Our in-house Epic team, made up largely of former Epic employees, builds MyChart integrations the way health systems expect.

What a visitor shares with RouteMe
Name or emailNot required
App downloadNot required
Account or passwordNot required
Their destinationThat's it

Accessible for every visitor

Trust means everyone can find their way, including people who need it most.

Accessible only routes

Step free paths with elevators and ramps, chosen automatically when a visitor needs them.

Haptics and VoiceOver

A subtle pulse at every turn and full screen reader support, so no one has to stare at a screen.

22 languages

Routes follow the language on each visitor's phone, with multi-language audio built in.

High contrast

Bigger text and high contrast directions for visitors with low vision.

Reliable by design

Fewer moving parts means fewer things that can break on a busy morning.

Nothing to install, nothing to fail

No beacons, batteries or mounted hardware. Routes run on the phones your visitors already carry.

Every route is a link

Routes open in any modern browser and can be shared by text, email, MyChart or QR code.

Change routes in minutes

When a hallway closes, your team reroutes in RouteMe Pro and every link updates instantly.

RouteMe Pro dashboard

Security review, made easy

Our team will walk your IT and security reviewers through our architecture, controls and integration approach, and share the documentation your process requires.

See what RouteMe can do for you

Bring your security team. We will bring the answers.

Book a demo