Innovating patient journeys
so every visit feels guided.
RouteMe guides patients, visitors, and staff from the moment they arrive — to the right entrance, the correct clinic or lab, and back again,
even when connectivity drops indoors.
RouteMe guides patients at Tampa General Hospital
TGH uses RouteMe to improve patient navigation at one of the nations largest hospital systems. Learn more about the challenges, details and success of our partnership
Read the use case
MyChart + RouteMe keeps patients on time.
RouteMe plugs into Tampa General Hospital's MyChart reminders so navigation starts before the visit — and continues inside the campus.
Launch from MyChart reminders
Patients tap a RouteMe link inside MyChart to see parking, the right entrance, and the exact clinic location before they depart.
Saved for returns and discharge
The same route stays on their phone for follow-up visits, lab pickups, or finding parking after discharge — no re-navigation needed.
Real-time patient flow visibility
Staff see live foot-traffic patterns across floors and departments, enabling smarter resource allocation and reduced bottlenecks.
Automated wayfinding updates
When clinics move or entrances close, routes update instantly — no reprinting signage or retraining volunteers.
Wheelchair-accessible routes
RouteMe automatically prioritizes ramps, wide corridors, and accessible elevators for patients with mobility needs.
Multi-language and voice guidance
Turn-by-turn directions in multiple languages with optional voice prompts ensure every patient can navigate independently.
Indoor turn-by-turn on arrival
Navigation pivots indoors at the entrance, guiding patients through elevators, wings, and towers to the correct desk or room.
Works offline when signal drops
Routes are cached so navigation continues seamlessly through basements, MRI suites, and other areas with poor connectivity.
Branded patient communications
Pre-visit and arrival messages are fully customizable with TGH branding, appointment details, and preparation instructions.
Contextual in-route notifications
Patients receive relevant messages at key moments — check-in reminders at the entrance, parking tips near the garage, and follow-up info at discharge.
No BLE beacons or UWB required
RouteMe works without costly Bluetooth Low Energy beacons or Ultra-Wideband hardware — eliminating upfront infrastructure spend and ongoing maintenance.
Software-first positioning
Our technology uses existing building data and device sensors to deliver accurate indoor navigation — no installation crews, no battery replacements, no hardware to manage.
Fewer late arrivals. Fewer no-shows.
With clearer paths from MyChart to clinic doors, Tampa General Hospital keeps patients moving — and staff focused on care.
Late arrivals reduced
Pre-visit links plus onsite routing cut the time patients spend circling parking or wandering hallways before check-in.
Missed appointments drop
Clear directions from MyChart reminders reduce abandonment from patients who might otherwise miss their slot.
Front desks stay focused
Fewer "where do I go?" interruptions let staff concentrate on clinical questions and throughput instead of directions.
See how patients move through your campus.
Real-time dashboards show foot-traffic patterns, peak congestion points, and route completion rates — giving your team the data to improve operations and patient experience.
Ready for smoother hospital arrivals?
See how RouteMe guides every patient and visitor from door to destination — and keeps appointments on schedule.
Book a demo