Use Case

Rental car pickups that run on time.

Sixt guides customers from counter to car and back again faster — with onsite stall directions that work offline in garages, and confirmation-email links plus QR handoff so renters never lose the route.

RouteMe for rental car navigation
Case Study · Sixt

RouteMe helps Sixt renters reach their vehicles faster

We've partnered with Sixt to streamline the rental car experience with turn-by-turn navigation from counter to vehicle. RouteMe reduces confusion, improves customer satisfaction, and helps renters find their assigned stalls instantly — even in complex, multi-level garages.

See Use Case
Sixt case study
Highlights

Directions from confirmation to counter to car.

RouteMe integrates into Sixt confirmation emails so renters see their path from arrivals to rental desk to parking stall before they ever step foot in the terminal.

How It Works

Rental pickup in 4 simple steps

1

Get directions in your confirmation

Your Sixt reservation email includes a RouteMe link with directions from arrivals to the rental desk and your parking stall — you'll know the route before you land.

Step 1
2

Launch from anywhere. anytime

Tap your email link, scan a QR code at the counter, or launch from your phone — RouteMe navigation starts instantly with no app download required.

Step 2
3

Find the rental desk

Turn-by-turn directions guide you from arrivals straight to the rental counter — no asking staff for directions, no wandering the terminal confused.

Step 3
4

Find your car

After check-in, RouteMe guides you through the parking garage with turn-by-turn directions straight to your assigned stall — even in multi-level garages with no cell signal.

Step 4
Why Sixt Partners with RouteMe

Faster pickups. Happier customers. Smoother operations.

RouteMe transforms the rental car experience for Sixt and their customers. By eliminating confusion and reducing time spent searching for rental desks and parking stalls, RouteMe improves customer satisfaction, increases desk efficiency, and reduces support inquiries — all while building customer loyalty through a seamless, modern experience.

  • Reduce desk wait times and support calls about "where is my car?"
  • Improve customer satisfaction scores and online reviews
  • Works offline in underground parking and multi-level garages
  • Integrates seamlessly into Sixt confirmation emails and QR codes
  • Real-time updates when stalls or check-in procedures change
  • Increases first-time user adoption with zero app downloads needed
100K+ Sixt renters have used RouteMe at major airport locations since launch
50% reduction in desk staff wayfinding questions after implementing RouteMe
4.8★ average satisfaction rating from renters who used RouteMe guidance

Transform your rental operations with RouteMe.

See how leading rental car companies reduce desk friction, boost customer satisfaction, and streamline parking operations with turn-by-turn guidance.